Noah ♂

Check the listing status. For ready-to-go pets, confirm availability and a handover date with our team. Pre-orders need time for health checks, documents and transport; timing depends on the pet, location and payment.

Choose your pet on the website or app, add to cart, complete your details and pay. For ready-to-go pets, confirm the handover with our team. Pre-orders receive an e-receipt, followed by document, health, vaccination, microchip and travel arrangements. We share updates through the app, email or LINE.

Ready-to-go pets: confirm the pickup or delivery date with our team. Pre-orders: usually 3–6 weeks, depending on age, health checks, import/export permits and flights. After arrival in Thailand, allow about 1–3 days for Bangkok delivery or 1–7 days elsewhere.

Ready-to-go and pre-order dogs have the same 7-day health guarantee. If the dog dies from parvovirus, distemper, canine hepatitis, rabies or leptospirosis, you can receive a full refund or choose a replacement pet within the amount paid. If the replacement costs more, an additional payment may apply. Check the terms before payment.

Pre-orders for customers in Thailand include international flights and domestic delivery at no extra cost; airport pickup is also available. For ready-to-go pets or other destinations, confirm pickup options and delivery fees before payment.

Ready-to-go and pre-order pets come with a Pet Passport (vaccination booklet). Pedigree papers are available only for purebred pets, depend on the individual pet and may cost extra. Ask our team before ordering.

Payment options include credit/debit cards (Visa, Mastercard, JCB, UnionPay), transfer to Tagnimal Company Limited, PromptPay, PayPal, Atome, True Wallet, Rabbit LINE Pay, ShopeePay and Alipay. Check the options available at checkout.

Pre-orders: credit-card installments at 0% for 10 months, with no extra fee (minimum ฿30,000). For ready-to-go pets, confirm eligible installment options before payment.

Orders cannot be changed for either ready-to-go or pre-order pets. Please check the pet and order details before paying.